Billing and Billing Records Request

For patients with dates of services prior to August 1, 2021:
Please call First Coast Billing Group at (800) 266-9945. For attorneys requesting itemized billing records, please download the Request for Itemized Billing (PDF) form and fax the completed form to 1 (888) 325-7377.

 For patients with dates of services after July 31, 2021:

Billing services for Green Bay Radiology, S.C. are provided by Zotec Partners.  If you would like to make a payment by phone, please call our Automated Billing Service at (866) 863-6740.  This service is available 24 hours a day, 7 days a week. 

To speak with one of our customer service representatives, please call (866) 863-6739.

Please note: if you do not have your account number please enter 0 each time you are prompted for an account number. You will then be transferred to a representative.

To make a payment, check account balance, request a statement, update insurance information or set up a payment plan, please go to our Patient Portal .

For billing records requests, the most efficient way to obtain copies of billing records is to contact ChartSwap at 855-879-7927 or via their website at

Billing Notices

No Surprise Medical Bills (PDF)