Billing and Billing Records Request

For patients with dates of services prior to August 1, 2021:
Please call First Coast Billing Group at (800) 266-9945. For attorneys requesting itemized billing records, please download the Request for Itemized Billing (PDF) form and fax the completed form to 1 (888) 325-7377.

 For patients with dates of services after July 31, 2021:

Billing services for Green Bay Radiology, S.C. are provided by Zotec Partners.  If you would like to make a payment by phone, please call our Automated Billing Service at (866) 863-6740.  This service is available 24 hours a day, 7 days a week. 

To speak with one of our customer service representatives, please call (866) 863-6739.

Please note: if you do not have your account number please enter 0 each time you are prompted for an account number. You will then be transferred to a representative.

To make a payment, check account balance, request a statement, update insurance information or set up a payment plan, please go to our Patient Portal .

For billing records requests, the most efficient way to obtain copies of billing records is to contact ChartSwap at 855-879-7927 or via their website at

Medical Records Requests

Medical records are maintained by the clinic or hospital where services were received. Please contact those facilities to obtain medical records.

Scheduling Questions

To schedule an imaging test or procedure, contact the hospital or clinic directly or click here for locations we service.

Billing Notices

No Surprise Medical Bills (PDF)